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IAGR2018 - Conferenza internazionale regolatori di gaming

IAGR2018 - La Conferenza internazionale regolatori di gaming


Titolo: "Facciamo un'ottima regolamentazione, insieme"


Monday, 17 September


Registration – Information desk open


IAGR Board of Trustees Meeting



Opening of the IAGR 2018 Copenhagen Conference: Welcome & Introduction  

IAGR President Dale Fuga, Chief Operating Officer, Liquor and Gaming Authority of Manitoba (Canada)

Host Jurisdiction: Birgitte Sand, Director, Danish Gambling Authority

Keynote Welcome

Theme 1. "Regulation - our core business"


Session: Keynote Speaker


Session: IAGR Statistics


Trude Felde, Senior Advisor, The Norwegian Gambling and Foundation Authority

James Green, Programme Director - Data & Risk, Gambling Commission (United Kingdom)

Birgitte Sand, Director, Danish Gambling Authority


Networking & Refreshment Break


Session: Sanctions


Andrew Gellatly, Head of Global Research, Gambling Compliance


Christina Thakor-Rankin, Principal Consultant, 1710 Gaming Ltd

Henrietta Thomas, General Counsel, Regulatory Strategy and Financial Crime, Tabcorp

Tan Teck Wang, General Counsel, Casino Regulatory Authority (Singapore)


Session: Payment Blocking - Success or Failure?

Payment blocking is a well-known tool to protect a market, where a jurisdiction may decide to stop card transactions between players and gambling operators. The operators may then choose to stop offering their online gambling to the jurisdiction or decide to go around the ban by using the service of payment providers. 

Several payment providers offer their services all over the world. Some of the payment providers provide services only to the gambling industry, while others have a wide range of industries. The freedom to provide a service must be accompanied by respect for national regulation. However, a gambling regulator cannot expect that payment providers will know every detail in national regulation. Should payment providers be given the opportunity to avoid markets where their services are illegal?

Cooperation and dialogue are important key words. Let’s make great regulation together!

Speaker: Silje Saegrov Amble, Senior Advisor, The Norwegian Gaming and Foundation Authority


Delegates gather for departure to Opening Reception (a brief walk)


Opening Reception:  Copenhagen Town Hall

The IAGR 2018 Conference Delegates will be welcomed at a reception held at the Copenhagen Town Hall. Details of the reception and all social networking activities may be found on the Social Events webpage.

Welcome Remarks by

IAGR President Dale Fuga, Chief Operating Officer, Liquor and Gaming Authority of Manitoba

Host Jurisdiction: Birgitte Sand, Director, Danish Gambling Authority


Tuesday, 18 September                 


Registration – Information desk open


Opening Remarks & Announcements  

Theme 2. "Regulatory changes - never a dull moment"


Keynote Session: "The Dark Side of the Moon - the Magic of Self-Regulation"

Moderator: Birgitte Sand, Director, Danish Gambling Authority

Keynote Speaker: Ranjana Adhikari, Co-head Media Entertainment & Gaming Practice, Nishith Desai Associates

Speaker: Dr Simon Planzer, Attorney, Planzer Law


Session: Regulatory Dilemmas

Regulators face difficult choices in fulfilling and balancing the roles they are expected to fill, often with limited resources. This panel will discuss what regulators should prioritise when resources are scarce. In a global market filled with ever changing and increasingly sophisticated products, how do regulators shoulder the burden placed upon them?

  • as advisers to government, how do they meet the challenge of not always telling them what they may want to hear;
  • as policing authority over licensees, how to obtain genuine feedback from operators, where the temptation for them is to tell regulators what they want to hear;
  • as prosecutor, how to achieve a balance between tackling unlawful gambling and regulating licensed operators: is there a duty to protect licensees from illegal competition?;
  • as consumer watchdog, to what extent should regulators act as a consumer pressure group?; and
  • if the regulator is also the tax collector, is this consistent with a duty to regulate?

In short, are regulators now expected to be all things to all people?


Julian Harris, Senior Partner, Harris Hagan


Gayle Cameron, Commissioner, Massachusetts Gaming Commission

Ben Haden, Gambling Commission (United Kingdom)

Tan Teck Wang, General Counsel, Casino Regulatory Authority (Singapore)


Networking & Refreshment Break


Session: Sports Betting in Africa

Speaker: Edward Lalumbe, Chief Operating Officer, Gauteng Gambling Board


Session: AML


Group Photo




Session: New Forms of Gambling - Loot Boxes and Skins


Anne Mette Hjelle, Head of Communication, The Norwegian Gaming and Foundation Authority


Khalid Ezat Azam, Advisor, The Norwegian Media Authority

Ben Haden, Gambling Commission (United Kingdom)

Joop Pot, Member of the Board of Directors, Netherlands Gambling Authority

Pieter Remmers, CEO, Assissa Consultancy Europe


Session: Gambling-Related Harm: Merits and Challenges Around Defining and Measuring Harm

This presentation will provide a critical overview of the topic of ‘gambling-related harm’. The talk commences with a brief discussion of how harm is defined and its importance in responsible gambling research; it then discusses how harm has been measured and captured. A particular focus will be on the different methods used to capture the severity of individual harms as opposed to merely their presence or absence. It will be argued that the most effective methods are those which are able to: identify harm across the spectrum of risk; which avoid confusing harm and opportunity costs; and, which can identify useful individual thresholds of harm that indicate decreases in quality of life caused by gambling.


Paul Newson, Deputy Secretary, Liquor, Gaming and Racing NSW, Australia


Professor Paul Delfabbro, School of Psychology, University of Adelaide, Australia

David Snowden, Chief Executive Officer, ACT Gaming & Racing Commission, Australia


Networking and Refreshment Break


Session: Crisis and emergency management - Law enforcement oversight and crisis & emergency management in casinos


Paul Newson, Deputy Secretary, Liquor, Gaming and Racing NSW (Australia)


Willy Allison, Founder & Managing Director, World Game Protection

Barry Felstead, Chief Executive Officer, Crown Resorts

Adrian McKenna, Executive Director, NSW Office for Police (Australia)


Social Networking Function:  Afternoon Canal Cruise

An afternoon networking activity has been organized for attendees to see the City of Copenhagen on a canal cruise. Details of the afternoon tour and all social networking activities may be found on the Social Events webpage.

Evening on your own

Wednesday, 19 September


Guided Run/Walk from the Conference Host around the Lake before start of conference. Details of the brief energizing morning start may be found on the Social Events webpage.


Registration – Information desk open


Opening Remarks & Announcements

Theme 3. "Stakeholders"


Keynote: What's at Stake? The Beauty of Balance


Dr. Joerg Hofmann, Senior Partner, MELCHERS Law Firm


Susanne Mørch Koch, CEO, Danske Spil A/S

Jakob Kristensen, Global Chief Operations Office, SportPesa

Sissel Weitzhandler, Group Compliance Manager, Play’n GO


Session: Know Your Stakeholders - Stepping into the World of e-Sports


Networking & Refreshment Break


Session: Sustainable Gaming Environment and Effective Regulation Through Social License and Risk Communication Strategies

Public attitudes and expectations around gaming can be complex and constantly changing.  This can expose gaming regulators to sudden shifts in the expectations placed upon them by policy makers, communities and activists.  Where regulation is seen to fall short of community expectations, regulators may find themselves targeted as being part of a problem, rather than central to the solution of balancing the competing demands of the community to both enjoy and be protected from gaming. 

Futureye is a leading global specialist in identifying social, environmental, reputational and political conflicts.  Futureye works with its clients to resolve these conflicts in ways that produce collaboration and social agreement, by applying its social licence methodology to identify key audiences, their expectations, and the types of outrage that form the basis for community concerns. The presentation will demonstrate this methodology through case studies from the gaming sector.

Moderator: Paul Newson, Deputy Secretary, Liquor, Gaming and Racing NSW (Australia)

Speaker: Steven Münchenberg, Director, Futureye


Session: Bonuses - Debate with Industry

The commercial imperatives underpinning increasing saturation of gambling-related advertising as well as risks around gambling harm and adequacy of consumer protection arrangements are being debated in jurisdictions internationally. Recent focus has been on gambling operators’ marketing and, specifically, the use of bonuses. The panel discussion will explore the operators’ perspective on bonuses as a key marketing tool, the regulation of bonuses and the adequacy of consumer protection arrangements.


Morten Ronde, Director of Education and Association Development, International Masters of Gaming Law (IMGL)


Michael Jørsel, Center Leader, Center for Ludomani

Pieter Remmers, CEO, Assissa Consultancy Europe


Session: New Sportsbetting Opportunities in North America

Speaker: William Pascrell, III, Partner, Princeton Public Affairs Group, Inc.




Theme 4. "All about us" - IAGR Members Only Sessions

IAGR Annual Members Business Meeting (IAGR Members Only)


Networking & Refreshment Break


Session: Open Microphone (IAGR Members Only)


Delegates gather for departure to Gala Dinner


IAGR Gala Dinner:  H.C. Andersen Castle at Tivoli Gardens

The Host Jurisdiction is creating a wonderful evening for the 2018 Copenhagen Conference Delegates at the H.C. Andersen Castle at the Tivoli Gardens. Details of the dinner and all social networking activities may be found on the Social Events webpage.


Delegates return to hotel.

Thursday, 20 September


Registration – Information desk open

GLI Regulators Seminar

Thursday morning sessions are organized by GLI. IAGR Delegates may attend this half-day of content - at no additional cost - as part of their general conference registration.


GLI Regulators Seminar: Welcome and Opening Remarks


GLI Session 1


GLI Session 2


Networking & Refreshment Break


GLI Session 3


GLI Session 4


GLI Regulators Seminar: Final Questions 


Morning Session Closing Remarks from IAGR President Dale Fuga



IMGL MasterclassThursday afternoon sessions will consist of content as part of the IMGL Masterclass series. IAGR Delegates may attend this half-day of content - at no additional cost - as part of their general conference registration.



IMGL Masterclass: Opening Remarks


IMGL Masterclass Session 1


Networking & Refreshment Break


IMGL Masterclass Session 2


IMGL Masterclass: Final Questions


IAGR 2018 Copenhagen Conference Closing Remarks from IAGR President Dale Fuga

Conclusion of IAGR 2018 Copenhagen Conference week

Please check back often as sessions and speakers are confirmed & updated over the next few months.

  • All conference sessions are held at the Hotel Scandic Copenhagen.
  • Registration and refreshment breaks are located in the foyer of the conference space.
  • The Registration Desk will be staffed during all conference sessions. 
  • Dress code information for the week's activities may be found on the Registration webpage.
Luogo : Scandic Hotel, Copenaghen, Danimarca
Contatto :


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